The fundamental core of differentiation and greatness

By November 4, 2011Differentiation

“To be really great in little things, to be truly noble and heroic in the insipid details of everyday life, is a virtue so rare as to be worthy of canonization.”

–Harriet Beecher Stowe, American writer

My RSS reader threw the above quote right in my face this morning.  Now, as I reflect back on yesterday – and how I:

  • Whined about totally re-arranging the equipment configuration in our Dreamland Radio studio 20 minutes before an important interview to get a tad better audio quality (The sound quality IS a tad better now.)
  • Got annoyed at my business partner’s scowl when we realized I’d forgotten to bring in a new batch of microphone sanitizers, again…
  • Re-sent an audio file to a client because the first version still had the pre-show briefing at the front end (Hey, the interview itself at least was edited flawlessly)
  • Forgot to stop the pendulum on my prized chime clock which hangs in The YPS Group’s test studio.  Of course, it struck 4 exactly in the middle of a client’s perfectly articulated statement.
  • Realized I hadn’t returned a client’s phone call at the end of crazy busy day (Talked to him this morning and he said it was no big deal.)

I realize, I’ve still got a long way to go.  How many little details did you miss yesterday?