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| YPS
Sales Process Engineering
coupled with...
YPS
Sales Training
enables...
...an 8-12%
annual increase
in sales
performance!!!
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Ideas!

Perhaps it's not politically correct
to talk about the role of power in business. We
all know, however, that dealing with and wielding power is a day-to-day
reality for sales reps.

What type
of power are you up against? (...and
how can you wield your own?)
Step one is understanding
the four fundamental types of power:
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Position Power -
derives from rank and/or authority. The title "CEO" carries more
power than "VP". Many travelers these days are not at all pleased
with the new-found position power of airport security screeners. |
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Personal Power
- Confident, likeable, persuasive charisma gets things
done. |
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Referent Power
- Who do you know? Who knows you? Every time we use a
reference account, or the line, "Joe Smith suggested that I
contact you", we are using the "reflected influence" of
referent power. |
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Expert Power
- Knowledge really is power! |
Step two is assessing the power bases of your
prospects and adjusting your
sales strategy accordingly. For example, if the decision maker's/influencer's
main
power base is "Expert", you probably don't want to use a "dazzle
'em with your brilliance" approach. (Even if you really
are more expert!!!) It might be more effective, for example, to
describe the resources you can bring to bear to implement your proposed
system. In other words, demonstrate how your referent power can
further enhance the prospect's expertise.
Step three involves
assessing and enhancing your own current power base. Rank them top to
bottom. For example, your sequence might be Expert, Personal, Position,
Referent. Your plan could be to capitalize on your current
"expert" strength through continued study, research and dialogue
while building up your base of contacts to increase your referent
power. Like
it our not, power is the fundamental driver of business decisions.
Understand the four power bases. Don't fight your customers' power - use
what you have to help them exploit what they have and shore up their
weaknesses. Focus on enhancing your own power.
Think
about it…
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A YPS
Customer Advisory
Council
can be your
most effective marketing tool! |
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Click Here

96 challenging ideas
to accelerate the methodical,
relentless, continuous improvement
of your sales process
Click Here
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Here
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Here
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here
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