Customers remember the things you messed up all by themselves. It’s your job to highlight the times you went “above and beyond” for them.
For some reason, human nature assures that all disasters large and small are memorable. Your customers simply will not forget. Conversely, you routinely stretch yourself and your company [...]
-
RSS
-
Pages
-
Categories
- Accountability
- Best Practices
- Community Service
- Competitive Advantage
- Continuous Improvement
- Creativity
- CRM
- Develop Relationships
- Differentiation
- Documentation
- E-Rep
- Finance
- Lean
- Learn!
- Metrics
- Planning
- Podcast
- Process Thinking
- Quick Thought
- Radio
- Sales Process Engineering
- Serve
- Social Media
- Think About It
- Uncategorized
- Value Propositions
- Video
- Web 2.0
- Work Ethic
-
Tag CloudAccountability Best Practices blog Change Collaboration Continuous Improvement Creativity CRM Customer Focus Decision Process Differentiation Discipline E-Rep Finance Forecast Funnel Humility Integrity Knowledge Learn! Marketing Metrics Persistence Planning Podcast Power Process Thinking Pursuit of Excellence Quick Thought Radio Recommendation Summary Relationships Responsibility Sales Process Sell Share Social Media Think Think About It Todd Youngblood Value Value Proposition Video Web 2.0 Work Ethic
-
Archives
- February 2012
- January 2012
- December 2011
- November 2011
- October 2011
- September 2011
- August 2011
- July 2011
- June 2011
- May 2011
- April 2011
- March 2011
- February 2011
- January 2011
- December 2010
- November 2010
- October 2010
- September 2010
- August 2010
- July 2010
- June 2010
- May 2010
- April 2010
- March 2010
- February 2010
- January 2010
- December 2009
- November 2009
-
