It’s something worth thinking about. I won’t claim to have a bullet-proof rationale for firing all the sales managers, BUT… I am convinced that well-designed, properly used techno tools CAN indeed be applied to ensure effective discipline, accountability and mentorship. Tell me again the three key tasks of a sales manager…
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Customers remember the things you messed up all by themselves. It’s your job to highlight the times you went “above and beyond” for them.
For some reason, human nature assures that all disasters large and small are memorable. Your customers simply will not forget. Conversely, you routinely stretch yourself and your company [...]
