Tag Archives: Decision Process

The King Of Financial Justification

Thanks for coming back! Please use the comment function below to let me know what issues are on your mind and what you’re thinking about. RSS Feed Based on the analysis done by your team, the IRR for this investment is 67%. Someone or something always comes out on top.  And as you might guess, [...]

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The Time Value Of Your Customer’s Money

Mr. Customer, the net present value of the investment I’m suggesting is $377,000. That’s the translation of “Many companies like yours have found tremendous value is this service of ours” into the Universal Language of Business.  Just a tad more compelling, wouldn’t you agree? This is the fifth post in a series about selling with [...]

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3 Key Questions About Your Customer’s Decision Process

Knowing your customer’s decision process is critical, but not enough.  There’s also the requirement to understand decision criteria and what it is about those criteria that make them important.

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Sales Rep Lame Excuse #83

“They just made an unbelievably poor decision.” Did you ever watch a customer or prospect make a bad decision?  OK, dumb question…  We’ve all lost deals because the guy on the other side of the desk just flat didn’t do a good job of making the decision.  And because we hold the customer’s best interests [...]

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Synchronize Your Sales Process With the Customer’s Decision Process

Timing is everything! Editors tell authors to never ever start a blog post with a cliché. Despite appearances, I always follow that advice, and here’s why the above – when applied to selling – is most definitely not a violation of that writer’s rule. Competition is intense. Depending on luck to win is therefore foolhardy. [...]

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