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Category Archives: Video
A Salute To Creativity And Customer Focus
April 29, 2010 – 1:43 pm
Ingenuity and creativity are everywhere. No matter what the obstacle, somebody will figure out a way to deliver what the customer wants.
Remember KISS? (Are you sure???)
April 23, 2010 – 4:57 pm
Sometimes the “obvious” is not so obvious. What seems perfectly clear to me – because I work with it day in and day out – might be terribly confusing to normal person; i.e., customer.
A colleague’s focus on “Minimalist Marketing” along with references in a “Quick Reference Guide” to things like discharge/recharge/refresh mode, trickle vs. standard, [...]
3 Key Questions About Your Customer’s Decision Process
April 12, 2010 – 10:25 am
Knowing your customer’s decision process is critical, but not enough. There’s also the requirement to understand decision criteria and what it is about those criteria that make them important.
Working Harder Makes You Luckier
April 5, 2010 – 8:54 am
Working hard to achieve a goal is always rewarding. Even if you miss the goal, good things happen.
THE One Thing A Rep Needs To Remember
April 1, 2010 – 6:34 pm
What’s the one thing, more important than everything else that a sales rep needs to keep in mind at all times? Todd Youngblood thinks that would be the Sales Rep’s Fundamental Responsibility.
An E-Rep Success Story
February 13, 2010 – 3:04 pm
130 days. That was how long it took my electronic alter ego, my E-Rep, to close his (it’s?) first deal.
Technically, I guess I could claim to have had an E-Rep since July of ’99 when I launched The YPS Group and put up a web site, but it wasn’t until September ’09 that I really [...]
