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A case for aggressively sharing every ounce of knowledge you have.
What do think? Brilliant or crazy?
Todd, Good post. It’s not just about sharing knowledge, it’s how you use it too.
Rick – How true. What could be sadder than a sales rep with knowledge not applied for the good of a customer? – Todd
Brilliant!
Jeremy – Knew you would agree! I’m still amazed that so many people make an effort to protect their knowledge from being visible to their customers.