Monthly Archives: August 2010

Are You In Group 1, 2, Or 3?

(Note:  If you happen to be a mentor or sales manager, please do your “mentee” or team a favor and pass this along.)
Sometimes, stating the obvious is nothing more than that; merely verbalizing what everybody in the audience already knows.  Sometimes, something is obvious to the speaker/writer, but is genuinely a novel concept for the [...]

Think About It… Week of 8/29/10

“What is written without effort is in general read without pleasure.”  Samuel Johnson
Make the effort when you write an e-mail, a proposal, a meeting summary, whatever.  Writing is permanent.  It’s your reputation.  It’s your credibility.

The Weapon

There is always a danger in focusing on the tools used to get a job done. (We all know the cliché about the six-year old with a chain saw…) That said however, a robust CRM system just might be the most powerful tool a sales team can have.
A highly functional CRM system [...]

How many metrics does a sales manager need?

As a group, sales managers are not big on “managing by the numbers.” Only a very few use more than a half-dozen or so measurements to monitor the quality and effectiveness of sales performance. Most rely on two, revenue and profit. They are the ultimate indicators of success, right? Why would [...]

It Frustrates You And Annoys The Pig

As a guy who helps organizations design, implement and execute a sales process, I hear it all the time; “Don’t tell me how to do my job.”  It’s a hoot to watch the reaction when I reply, “I have no intention of even trying to do so.”
There’s no way an outside consultant, or even a [...]

Think About It… Week of 8/22/10

Wisdom from a race care driver:  “If everything seems under control, you’re just not going fast enough.”  Mario Andretti

What Does A Price Concession Really Mean?

Scenario 1:
Sales Rep: “With a 3% price cut, they’ll buy.  Without it we lose.  It’s a $100,000 deal and we cannot risk losing it for a paltry $3,000 of the company’s take.  We must give them the price decrease they want.”
Sales Manager: “No.”
Sales Rep: (after leaving the manager’s office)  “That @%#&* idiot!  How can he [...]

Forget One & You Fall Down

It’s quite instructive to examine the nature of offerings from the hordes of sales consulting and training firms.  The overwhelming majority of them are focused on developing sales skills.  Clearly, what sales managers are demanding is precisely that.
All well and good.  I’m the first to violently agree that selling skills are fundamentally and critically important.  [...]

Your Numbers Might Be Off A Bit

This is the seventh post in a series about selling with Finance, the Universal Language of Business.

Part 1: Do you speak the universal language of business?
Part 2: Selling With A “Net Cash Flow” Approach
Part 3: Cumulative Cash Flow + Payback = Committed Customer
Part 4: ROI – For Pete’s Sake, Know What It Means!
Part 5: The [...]

Risk vs. Calculated Risk

This is a story about risk, but a bit of background is necessary, so please bear with me through the first paragraph.
Eleven years ago, when The YPS Group was launched, “we” made a strategic decision to focus on serving small to mid size customers, from $5 to $500 million in revenue.  “We” also decided to [...]